Service Engineer

We at Rieckermann Hong Kong are on an exciting journey of growth and are looking for a motivated Service Engineer to help us achieve our vision to become "your first choice industrial solution provider". At Rieckermann, our employees are our most precious asset. We embrace the values Quality, Commitment and Trust, which our colleagues and customers can appreciate in their Rieckermann experience. We welcome ideas and innovative processes that can help us drive our organization further, and encourage learning and growth for your continuous professional development.

Key duties

• Provide installation, maintenance and repair of industrial equipment and solutions for customers.
• Installation and commissioning of Mechanical and Electrical machinery and plant components according to plans and engineering drawings.
• Perform emergency service at the customer’s site.
• Email and phone communication with machine manufactures for troubleshooting support and technical clarifications.
• Find solutions to customer problems and complaints to maximize satisfaction.

Key requirements

• Minimum 3 years of relevant work experience.
• Good interpersonal and communication skills.
• Goal-oriented, dynamic, and high sense of responsibility.
• Able to work self-reliantly.
• Professional appearance and demeanor.
• Readiness to travel frequently domestically and occasionally international and on short notice.
• Immediately available is preferred.

Rieckermann is a family-owned group of companies providing international industrial solutions. Represented by more than 750 employees from our 24 offices in 17 countries, our activities span Europe, Asia and the Middle East. We have been in business since 1892 and have established ourselves as a leading provider in our core markets and industries. Our service portfolio covers the entire value chain and scope of industrial plant development in various industry sectors: from single unit machines and equipment to complete production lines. We deliver high quality, tailor-made solutions in engineering operations, process technologies and technical services. For more information, please visitwww.rieckermann.com.