Assistant IT Engineer / IT Engineer (Support)

Job Description:

• Perform daily user & application support
• Ensure fault alarms are timely attended and co-ordinate/communicate with vendors & suppliers
• Manage and tracking of daily production problems and user request
• Assist in project implementation
• Manage incident resolution and reporting
• Manage Windows and Linux servers
• Conduct testing, provide UAT support and handle production rollout
• Documentation work in IT department is required
• Basic networking troubleshooting
• Perform other ad-hoc duties as assigned

Requirements:

• Diploma holder or above in Computer Science or related discipline(s)
• Experience in trading system support including Securities and Futures is an advantage
• Team player with good influencing skills
• Good technical / scripting knowledge on Windows environment
• Well-disciplined, hardworking and responsible. Good communication and interpersonal skills, team motivated and able to work under pressure
• Proficient in both spoken and written in Cantonese and Mandarin
• Fresh graduate with good attitude is welcome, well knowledge in user support is a plus

Benefits

• 5 day work-week
• Overtime Pay
• Discretionary bonus
• Group Medical, Dental & Life Inusrance