Customer Care Advisor

• Free Goods/ Treatment
• 5 - day workweek
• Annual leave of up to 18 days/ Birthday leave/ Year-end bonus

Key Responsibilities:

• Handle customer inquiries via phone, email, and in-person, providing accurate information about our services and products.
• Address and resolve customer complaints with empathy and professionalism.
• Maintain a positive and friendly demeanor at all times, ensuring a pleasant experience for all clients.
• Assist in scheduling appointments and managing client records.
• Collaborate with team members to enhance the overall customer experience.
• Provide feedback to management on common customer concerns and suggestions for improvement.

Qualifications:

• Previous experience in customer service, preferably in the beauty or retail industry.
• Strong communication skills, both verbal and written.
• Ability to handle complaints and difficult situations with tact and professionalism.
• Excellent organizational skills and attention to detail.
• Proficient in using computer systems and customer management software.
• Passion for beauty and wellness is a plus!

We offer an attractive remuneration to the successful candidates.  Interested parties please send your application letter, resume, expected salary and availability by clicking the Apply Now button below or whatsapp to +852 9257 2278  (wa.me/85292572278 )

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  * Data collected will be used for recruitment purpose only. It may be transferred to other companies of the Group to see if suitable vacancies arise. Applicants not contacted within 6 weeks may consider their application unsuccessful. The information will be destroyed.

The information provide will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.