SALES SUPPORT OFFICER

SALES SUPPORT OFFICER

You are expected to support the agency sales team on both individual travel and group tours businesses including group tickets issuance and sales administration related matters.

Key Responsibilities:

• Work closely with travel agents, outports and internal departments to resolve day-to-day book / ticketing issues
• Follow up group fare quotation and create bookings upon request
• Follow up group booking utilization and progress update to minimize group seats wastage
• Update group monitoring report with payment details at different stages, ticketing information and final utilization
• Issue tickets for group tours and chartered flights
• Liaise with travel agents and internal departments for special services arrangement
• Support internal department on data analysis and report generation

Requirement:

• Hong Kong permanent resident status
• HKCEE/DSE standard or above with pass in English or have completed a diploma from a recognized institute or college
• A minimum 1 year of experience in airline commercial / sales
• Good understanding of airline industry is an advantage
• Good spoken and written English and Chinese, knowledge of Putonghua is desirable
• PC literacy including Microsoft Word, Excel and PowerPoint
• Able to adopt various interpersonal styles to work effectively with a wide range of colleagues, customers and stakeholders
• Energetic and outspoken
• Strong sense of responsibility
• Able to collect all relevant information and analyze complex problems and issues

We offer a competitive compensation package to the successful candidate. Interested parties, please click “Apply Now” to send full resume with the latest and expected salary package to the Human Resources Department no later than 27 December 2024.

For more information of our recruitment, please visit our company website: https://www.greaterbay-airlines.com/hk/en/join-us/join-our-team.html

Greater Bay Airlines is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.  Our Personal Information Collection Statement will be available upon your online application. Applicants not being notified within 8 weeks may consider their application unsuccessful.  Their personal data will be retained for a period of 12 months from the application date and will be destroyed thereafter.