公用事業 Full Time Customer Care Officer (5 days, $19k)
职位亮点
职位描述
Job description
- Handle customer enquiries , maintenance and ad hoc service
- Responsible for data entries and document checking whenever required
Requirements
- HKCEE/DSE or above
- Prior Customer Service experience is highly preferred
- PC knowledge and English/Chinese word processing preferable.
- Spoken Cantonese, proficiency in English and Mandarin is an advantage
- 5-day work week
- Working Location: Kwai Fong
To learn more about Make The Right Call, please visit us www.maketherightcall.com
MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.
Company Overview
About Make The Right Call
Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer" and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel
| 工作种类 | |
| 工作地区 | 葵芳 |
| 待遇 | 五天工作周 |
| 教育程度 |
会考 / 中学文凭
|
| 技能 | 客户服务 |
| 口语语言 | 流利粤语 / 流利英语 |
| 书写语言 | 流利中文 / 流利英语 |
| 受雇形式 | 全职 |
| 行业 | 广告 / 公共关系 / 市场营销 |
Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel
To learn more about Make The Right Call, please visit us www.maketherightcall.com
