Account Manager

What you’ll be doing:

• Maintaining a positive/ consultative relationship with your clients.
• Collaborate with execution teams on ensuring that client deliverables are met.
• Putting together monthly/quarterly reports to educate your clients about our digital marketing efforts and offer further advice on how to establish a stronger digital marketing eco-system.
• Learning about new digital marketing developments weekly & also being up-to-date through external resources online.
• Be part of team building activities to further drive the collaborative culture of the agency.

Minimum requirements:

• Minimum 2 year’s relevant, hands-on Account Management experience
• Experience across channels such as SEO, Google’s Product Portfolio (Google Search Ads, GDN, Shopping ads etc.), Facebook, Linkedin, Content strategies etc. – if there are channels you are not familiar with, we can teach you, but a base understanding is a massive advantage.
• You have a proven track record of maintaining your own client portfolio and running complex projects.
• Ability to read/write/speak English AND Cantonese is a huge plus.
• Experience understanding platforms such as Google Analytics, Facebook Business Manager, Google Ads, Google Console, Adobe Analytics etc. (will be advantageous).
• Experience managing both enterprise, as well as smaller clients under strict timelines.
• Effective time management skills with an ability to multitask and prioritize
• Strong attention to detail
• Ability to present and communicate ideas in a coherent and effective manner. Always focussing on educating our clients.
• Prior experience in a media agency preferred
• A ‘Can Do’ attitude