Assistant Manager - Loyalty Program Operations (Hybrid Work)

We are offering......

• 5-day work week
• Hybrid work arrangement (work from home/office)
• 15 to 18 days Annual Leave
• Medical & Life Insurance
• Full Paid Leave (16 weeks Maternity / 2 weeks Paternity)
• Discretionary Bonus
• Free Priority Pass Membership (unlimited Airport Lounge access)

About this role......

• Manage and support day to day activities on loyalty program’s set up and operations
• Assist implementation of targeted member communications, online and offline marketing promotions as and when it is required
• Promotion execution for HK and overseas market
• Works effectively and independently with the clients and the third parties on the daily operations and execution of marketing campaigns
• Analyze data and compile reports for clients and management reference
• Coordinate with IT team on system update to maintain the daily process
• Assist end to end campaign management with Marketing Automation Tools
• Ongoing relationship management with partners, clients and internal teams
• Coach and provide guidance to junior team members
• Support research and analysis of market trend/industry insight
• Perform any other ad-hoc duties as assigned by superior

You might fit for the role if you have......

• Degree in business administration or related discipline with at least 4 years working experience
• Background in the field of client focus position, or experience in agency account servicing will be an added advantage
• Experience in people management or leading a small team
• Detail-minded, proactive, can-do attitude, and excellent in analytic and problem-solving skills
• Good time management, project management and negotiation skills
• Excellent command of written and spoken English and Chinese

If this sounds like you, Apply Now with your full resume with latest and expected salary.

To learn more about Collinson, please visit our website at https://www.collinsongroup.com/en.

Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 12 months.