Customer Service Officer

Position Summary:

The appointee should demonstrate ability to perform the following functions:

1. Perform full Customer Service function in a professional manner;
2. Handle daily transactions in Front Desk;
3. Organize and co-ordinate seasonal marketing and promotional events in the centre;
4. Provide support to the management team and teachers; and
5. Any other tasks assigned that deems to be appropriate.

Requirements:

Applicants should meet the following requirements:

1. Working experience in customer service / education sector is advantageous;
2. Good communications and written skills in English and Chinese;
3. Friendly and patient with children;
4. Customer-service mindset and able to resolve issues and maintain strong relationships
5. Meticulous and efficient, be self-motivated and proactive.

Fringe Benefits:

The Centre offers staff development support, flexible working hours, and Mandatory Provident Fund to eligible appointee(s).

Application Procedure:

Submit an application letter with a full curriculum vitae, current/last salary and expected salary by clicking ‘Apply Now’.

The Centre will review applications immediately and applications will be accepted until the posts are filled.  Only shortlisted candidates will be contacted.

The Centre also reserves the right to make an appointment by invitation.

Personal data collected will be used for recruitment-related purposes only.