Data Center Operator

Key Responsibilities:
Operate infrastructure and computer systems via centralized console, online, or remote terminal.
Execute recovery procedures and system restarts as needed.
Maintain accurate records of machine performance and production.
Record equipment problems and place service calls promptly.
Provide guidance and assistance in training less experienced computer operators.
Ensure established procedures are being followed consistently.
Assist in analyzing technical problems and implementing solutions according to given instructions.
Perform service center help desk duties as required.
Operate input/output devices, including tape drives.
Monitor supply inventory levels and report discrepancies.
Drive problem analysis and resolution for incidents affecting infrastructure operations.
Perform infrastructure monitoring and distribute alerts to appropriate support groups.
Process batch jobs efficiently.
Follow instructions from senior staff, supervisors, and managers as assigned.
Qualifications:
Experience operating centralized consoles and remote terminal systems.
Strong troubleshooting and problem-solving skills.
Ability to maintain detailed records and documentation.
Effective communication skills and ability to work collaboratively in a team environment.
Experience in a help desk or service center role is a plus.
Familiarity with infrastructure monitoring tools is desirable.
Additional Criteria:
Candidates with at least 50% of the highlighted skillsets will be considered, even with less experience.