Foundational IT Manager, Asia

Job Description:

• Take full responsibility of assigned operations, incl. ensuring the smooth running of day-to-day business, constantly driving for operational excellence according to STARTEAM's culture parameters.
• Lead, coach and motivate a strong Foundational IT team, share information and facilitate communication. Drive for individual as well as team excellence, embracing high-performance, customer orientation and enjoyment.
• Exercise full leadership authority in assigned teams, incl. development, appraisal, recruitment, termination and other personnel actions.
• Create specific and measurable goals for the team and individuals and manage those goals.
• Identify and close gaps, manage risk and lead change in order to meet business objectives and operational needs, with positive impact beyond own department.
• Provide value-added expertise to the company to grasp opportunities and solve issues at the departmental escalation level.
• Responsible for establishing, maintaining and optimizing Foundational IT’s SOPs, WI and other related guidelines.
• Build strong and collaborative partnerships with C-Suite, peers, employees and other departments to share information, optimize processes and identify opportunities for improvement based on business needs.
• Develop, report and improve effective KPIs for Foundational IT operations.
• Manage and maintain foundational IT infrastructure such as network systems, servers, and storage solutions.
• Ensure the availability, reliability, and performance of core IT systems.
• Evaluate vendor performance and negotiate contracts to optimize service delivery.

Job Requirement:

• Profound IT and digitalization skills and experience and excellent knowledge of data exchange in ERP and APS systems and other databases.
• Able to effectively lead and develop result-oriented teams, give timely and actionable feedback to direct reports and mentor, coach and motivate individuals.
• Superior analytical skills and creative problem-solving skills to assess complex situations.
• Strong communication and interpersonal skills with the ability to effectively work with colleagues at all levels in a multidisciplinary and multicultural environment.
• Able to generate creative and innovative ideas for improvement, take advantage of opportunities and lead changes.
• Highly competent in project management and knowledge of agile and change management tools.
• Able to work effectively under time pressure and deadline driven within a fast-paced, dynamic and customer-oriented environment.
• Strong negotiation skills and the ability to influence business partners and peers in critical situations to obtain consensus.
• Superior in organization and priority setting, accurate and efficient with attention to detail and the ability to multi-task.
• Able to work independently as well as part of a team with pro-active, self-motivated and responsible manner.
• Excellent command in spoken and written English and Cantonese and Mandarin (for Hong Kong/ China)

STARTEAM Global Limited is an equal-opportunity employer. To ensure transparency and trust in our recruitment process, all personal data submitted will be handled with the utmost confidentiality and in strict compliance with the Personal Data (Privacy) Ordinance of the HKSAR. All applicants' data, including but not limited to work experience and competence, is solely for recruitment purposes. We are committed to an inclusive selection process and do not discriminate based on age, gender, disability, race, etc., under local law. All information provided will be used for recruitment and employment purpose only. For correction of or access to personal data, please contact PCC at email by clicking APPLY.

It is our policy to retain the personal data of unsuccessful applicants for recruitment purposes for a period of one (1) year, after which they will be securely destroyed unless earlier deletion is requested.