IT Assistant

Rank: IT Assistant
Department / Hospital: Information Technology Department, Kowloon Central Cluster
Pay: HK$18,427 to HK$26,908 (HGPS Point 3 to 9) per month including Monthly Allowance
Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:
1. Carry out IT support and administration tasks as required by supervisors for implementation of IT solutions in responsible areas.
2. Provide user support and perform daily operations in the Call Centre. on areas related to IT.
3. Provide technical support to enhance office automation.
4. Design, develop and implement of Web Application
5. Prepare and maintain system documentations on areas related to IT.
6. Provide after-office-hours system support.
7. Perform any other duties as assigned by supervisors.

Entry Requirement:
1.    (a) Passes in 5 Subjects including English Language (Syllabus B) & Mathematics in the Hong Kong Certificate of Education Examination, or equivalent. OR
(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
•    Level 2 in English Language and Mathematics; and
•    Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects (subject to a maximum of 2 subjects under this category/ Grade E in Other Language subjects; or equivalent.
2.    Completed a recognized diploma or higher course in IT of at least 2 years in duration.

Preferred Attributes: 
1.    Good phone manner and possess positive customer service attitude.
2.    Good interpersonal and communication skills.
3.    Responsible, self-motivated, pleasant and with mature personality. 
4.    Able to work independently and work under pressure in an efficient and accurate manner. 
5.    Experience in PC/Server/MAC/IOS troubleshooting.
6.    Experience in JavaScript, HTML, CSS, React

Remarks:
1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.
Please submit on-line application with graduation certificates in relevant IT courses (including transcript) on or before 11 December 2024. For enquiries, please telephone 3506 8576.