IT Business Process Analyst

Job Description

• Perform Requirement gathering and validation with different user teams and obtain business endorsement.
• Identify and design business processes for automation using RPA and Power Platform applications such as Power Apps, to enhance business operational efficiency.
• Utilize AI technologies to enhance automation solutions
• Oversee Power BI dashboard reporting activities, including maintenance on Python script, Power Query workflow, Power BI data model, DAX expression, visualization & report layout, etc.
• Provide technical advice on solution design considerations for performance, scalability, availability, and maintainability
• Conduct user acceptance testing to validate that the implemented solution meets the business needs
• Provide ongoing support and training to end-users on new systems or enhancements

Qualifications

• University degree in computer science, computer engineering, management information systems, or a related field
• Knowledge or experience in automation tools (e.g., Power Automate, UiPath) or programming languages (e.g., Python, JavaScript, VBA) is advantageous
• Understanding of AI technologies and their application in business processes
• Strong proficiency in creating Power BI visualizations, including the use of DAX and Power Query, is required
• Proven experience with MS Power Platform tools, including Power Apps, Power Automate, and SharePoint, is beneficial
• Effective communication skills in English, Cantonese, and Mandarin
• Self-motivated with strong problem-solving and analytical skills
• Ability to work effectively in a team environment
• Fresh graduates will be considered
• Candidates with less experience will be considered for the Assistant Business Process Analyst role