IT Support

Responsibilities
 

• Handle the company’s hardware, software, and network issues and provide technical support to staff/Shop
• Installing, configuring, and troubleshooting including Wi-Fi, Ethernet network, video conferencing and Software solutions
• Basic knowledge in VPN, TCP/IP networking, Cabling
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide administrative support including paperwork, documentation, and filing
• Provide user support and On-site shop support when needed
• Tracked and managed IT assets and followed hardware and software's related warranty and maintenance
• Maintain an inventory of IT assets
• Perform any other duties as assigned

Requirements

• Diploma holder or above in Computer Science, Information Technology, or related disciplines
• Minimum 2-3 years of proven experience in IT support or coordination roles
• Strong knowledge of IT systems, networks, hardware and web design
• Familiarity with software applications and troubleshooting techniques
• Good analytical, problem-solving, interpersonal and communication skills
• Good command of English, Cantonese and Mandarin (both oral and written)
• IT professional certificates are an advantage
• Immediate availability is preferred

Benefits & Others:

• 5 Days Work
• Flexible Working Hour
• Discretionary Bonus
• Birthday Leave & Gift
• 14 days of Annual Leave
• Group Medical

Interested parties please click "Quick Apply" to send full resume with the date of availability and expected salary

Or post it to "The Group HR Department, Karrie International Holdings Limited, 9/F, Southeast Industrial Building, 611-619 Castle Peak Road, Tsuen Wan, N.T." (Please Attn Recruitment Team and quote Ref. on the envelope)

For more information, please visit our website at http://www.karrie.com/en, or visit https://youtu.be/y3Lhgl7ylf8.

** We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request. **