IT Support Specialist

FunctionEight Ltd
刊登于2天前

湾仔
1年工作经验
医疗保险 / 生日假

职位描述

Responsibilities

  • Provide L1 - L2 Support remotely and troubleshooting to end-users dealing with PC device related problems
  • Answer and respond to calls, emails and online chat 
  • Identify and escalate priority issues
  • Adhoc onsite visit for client office for troubleshoot cannot be done remotely

Requirements

  • Higher Diploma or above in IT, Computer Studies or related disciplines
  • Fresh Graduate Welcome
  • 1 year or above of experience in IT is an advantage
  • Good command of communication in English is advantage

What you can expect

  • Good work-life balance
  • Teamwork and team spirit
  • Birthday leave
  • Medical insurance

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


工作种类
工作地区 湾仔
待遇 医疗保险 / 生日假
教育程度
大专
技能 团队合作
受雇形式 全职
行业 资讯科技 / 电子商务

有关招聘公司
FunctionEight Ltd
FunctionEight is one of the leading Managed IT service providers in Asia, supporting small-medium and large companies in over 10 countries.

We were founded in Hong Kong in 2001 and have grown both organically and by acquisitions to offices in 3 countries. In 2020, our well-established

IT Helpdesk started to operate 24/7, allowing us to offer a whole new level of service to companies operating across several continents and time zones.