IT System Administrator & Support

About the role

We are seeking a full-time IT System Administrator & Support to join our team at The International Medical Company Limited' in the thriving Yau Tong and Kwun Tong District. In this pivotal role, you will be responsible for ensuring the smooth running and maintenance of our critical IT systems and infrastructure, playing a vital part in supporting our business objectives.

What you'll be doing

• Handle system installation, upgrade, configuration, administration, troubleshooting, patching, and monitoring of information systems including but not limited to Server, Exchange email, access control, security, and endpoints systems.
• Provide technical support to end-users at the office & retail store, addressing and resolving issues promptly and intelligently.
• Manage system storage and backup, and restore the operations. Configure security settings and access permissions.
• Initiate, plan, and implement systems and network integrations.
• Analyze and report computer system security breaches or attempted breaches.
• Coordinate with vendors and consultants to resolve technical issues.
• Evaluate new technologies and platforms with the potential to solve challenges faced by the business.
• Build and maintain comprehensive system documentation, including system configuration, administration guides, troubleshooting guides, IT inventory, and other relevant documentation as needed.
• Prepare reports and assist in clerical work when required.

What we're looking for

• Degree holder in information technology/computer science or other related disciplines.
• 4-8 years of relevant working experience.
• Systems administration background with solid experience in Windows server, desktop, network, router, firewall, VOIP, and AWS/Azure cloud.
• Familiar with M365, Sharepoint, InTune, Purview, etc.
• Experience in IT support/helpdesk and implementing business intelligence tools
• Experience in automation tools or Python is a plus.
• Good command of spoken and written Chinese and English.
• Ability to work under pressure and prioritize effectively.
• Strong sense of ownership, good communication skill, self-motivated and able to work independently.
• Willing to explore new technologies and platforms.

What we offer

At The International Medical Company Limited, we are providing a collaborative and supportive work environment that fosters professional growth and development. You will have the opportunity to work on a diverse range of projects, expand your skill set, and contribute to the overall success of the company. We offer a competitive salary, medical insurance, birthday leave and end of year payment. 

Interested parties, please click APPLY NOW to submit your full resume with current and expected salary to us.

Personal data provided in application will be treated as strictly confidential and used for recruitment purpose.