Manager - Marketing & Customer Service Department (Lift Industry )

Responsibilities:

1. Team leadership : Lead and mentor the sales team to achieve sales      targets and deliver exceptional service to clients.
2. Strategic Planning : Develop sales strategies, set sales goals and drive the team to achieve revenue targets.
3. Client Relationship Management : Build and maintain strong relationships with clients and interval parties to ensure customer satisfaction and retention.
4. Market Analysis : Conduct market research, analyze trends, and identify opportunities for business growth in the lift parts and service sector.
5. Tender Procedures : Oversee the tender process, including documentation, submissions, and negotiations for contracts in parts and services.
6. Sales Performance Monitoring : Track sales performance, analyze data, and implement corrective measures to optimize sales efficiency.
7. Sales Promotion : Organize sales promotional activities such as seminars, presentations, and other events to enhance brand visibility and drive sales,
8. Budget Management : Manage the sales budget effectively, ensuring resources are allocated efficiently to meet sales objectives.

Requirements:

1. Degree holder in Business, Engineering, or related field
2. Minimum 5 years relevant work experience in sales management, preferably in lift industry
3. Proven track record of achieving sales targets and driving business growth
4. In-depth knowledge of elevator systems
5. Strong leadership and team management skills
6. Excellent communication, negotiation, and interpersonal skills