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Operation Planning and Customer Care Executive

MTM Labo Ltd
刊登于1天前

鲗鱼涌
0年工作经验

职位描述

Report to Senior Sales & Operation Manager. Appointee will be responsible for full spectrum of retail operations and customer care activities.

Job Responsibilities:

  • Assist in setting up and enforce compliance of operation policies and procedures to foster operation efficiency;
  • Analyze and maintain operational data and explore continuous improvement opportunities;
  • Handle and follow up customers’ enquiries and comments via incoming calls and emails;
  • Work closely with Supply Chain team to coordinate and monitor the shop inventory level;
  • Support administrative work including data entry, filing, etc;
  • Perform other ad-hoc duties as assigned.

Job Requirements:

  • Bachelor Degree in related discipline or equivalent;
  • 2-3 years’ of relevant background in customer services, retail, or hospitality management, preferably in the Beauty / Luxury Retail industry;
  • Proficiency in MS Office, Word, Excel, and Chinese Word Processing;
  • Ability to work independently in a fast-paced environment and able to meet deadlines;
  • Details oriented, initiative, multi-tasking, responsible and self-motivated;
  • Good communication skills and proficiency in English & Cantonese (Mandarin would be a plus);
  • Immediate available is preferred.

What we offer

  • Flexible Working Hours
  • Up To 26 Days Annual Leave Per Year
  • Bereavement Leave
  • Birthday Leave
  • Community Care Leave
  • Family Care Leave
  • Full Paid Maternity Leave
  • Full Paid Paternity Leave
  • Full Paid Sick Leave
  • Jury Leave
  • Marriage Leave
  • Work Anniversary Leave
  • Early Leave for Doctor Consultation
  • Free Products
  • Free Treatments
  • Medical Insurance
  • Staff Discounts
  • Newborn Gift
  • Wedding Gift
  • Referral Bonus

Interested parties, please send your application with detailed resume stating current, expected salary and availability to hr@mtmlabo.com or click “Apply Now”.

Personal data collected will be used for recruitment purpose only.


工作种类
工作地区 鲗鱼涌

有关招聘公司
MTM Labo Ltd