Operations Manager

Responsibilites

• Assist the management to oversee the company operational, provide guidance, support and training as needed
• Oversee and coordinate cross-departmental operations to ensure efficient business operations
• Lead and guide department heads and their teams to ensure goal achievement
• Develop and implement the company policies, work procedures, and goals to improve efficiency and productivity
• Support to facilitate the business and operations of Business Units including Counsulting / ComSec / Client Service / Client Relations, Marketing Dept. & etc.
• Responsible for operational reporting for management review
• Follow up the operations irregularities and preclude recurrence
• Continuous review on quality in operation and pursue improvement
• Maintain and improve the profitability by working with Business Units
• Organize and oversee workflow to ensure the smooth operation process and maximize operating effectiveness
• Communication and development of business partners and customers relationships
• Monitor, evaluate and review performance. Perform KPI review and management for various teams to ensure an efficient and effective working performance
• Plan, develop and execute Annual Business Plan and Brand Strategy
• Oversee and liaise with Vendors to develop and improve operation platforms, such as CRM, company website & etc.
• Handle ad hoc projects as assigned

Requirments

• Bachelor's degree in Business Administration, Management or related disciplines
• Minimum 10 years related work experience, of which minimum 4 years in managerial role
• Experience in Business Centre / Company Secretary industry preferred
• Have excellent multi-tasking, organizational and people management skills, sharp business acumen, and customer service orientation
• Good team player with excellent interpersonal and communication skill and strong problem-solving skill
• Strong in operation management skills and effective business strategies
• Excellent command of written and spoken English and Chinese
• Strong computer skills, proficient in MS Office applications and Chinese word processing
• Immediate available is highly preferred

Benefit Package

• 5-days work week with stable working hours
• Annual leave, birthday leave, anniversary leave family-friendly leave benefits
• Bank holidays
• Group medical scheme

Interested parties please send your full resume with date of availability, current and expected salary to us by clicking the above button.

For further information on our company, please visit our website: https://www.onestartoffices.com

All information provided by applicants will be used for recruitment-related purposes only and will be treated in the strictest confidence by authorized personnel.