Position: Merchandising Manager

Position: Merchandising Manager
Industry: Knit Fabric Manufacturing/ Textile Industry
Employment Type: Full-time

About Us:

We are reputable knit textile supplier, specializing in high-quality knitted textiles for the established brand apparel. We seek to continue our growth by recruiting talented professionals who share our passion for excellence and customer service.

Job Description:

We are looking for an experienced and dynamic Merchandising Manager to lead our merchandising department. The ideal candidate will have a strong background in knit fabric and apparel merchandising, excellent leadership and communication skills, and the ability to effectively manage relationships with internal teams and external customers.

Key Responsibilities:

• Lead and manage the merchandising team to ensure smooth order processing, timely deliveries, and customer satisfaction.
• Coordinate with production, planning, quality control, and logistics departments to ensure timely execution of orders and meeting of customer requirements.
• Maintain strong relationships with existing customers.
• Prepare, review, and analyze reports on inventory, sales forecasts, deliveries, and overall production performance.
• Analyze market trends and customer insights to inform strategic merchandising decisions.
• Provide technical knowledge on knit fabric properties, production processes, and quality assurance.
• Addressing customer complaints promptly, professionally, and effectively, ensuring client satisfaction.

Requirements:

• Bachelor degree or above in Merchandising, Textile Technology, Apparel Management, Business Administration or related fields.
• Minimum 7-10 years of experience in merchandising, preferably in knit fabric manufacturing.
• Proven leadership experience with a strong ability to motivate and develop merchandising teams.
• Solid knowledge of textile manufacturing processes, fabric types (especially knit fabrics), and garment production timelines.
• Excellent negotiation, communication, and interpersonal skills.
• Proficient in computer applications such as MS Office and merchandising management software.
• Strong analytical and problem-solving skills, detail-oriented, and results-driven.
• Fluency in English, Mandarina and Cantonese, both written and spoken.

What We Offer:

• Positive, collaborative working environment
• Opportunities for professional development and career growth
• Health insurance after the probation period