Residential Property Officer - Taikoo Shing Residential

We are now looking for a talented Estate Officer to join our estate team at Taikoo Shing Residential - an accomplished and customer-focused team provide quality services to our tenants, optimize property performance, and create vibrant, thriving residential communities.

• Monitoring contractor’s performance
• Inspecting common areas and facilities of residential buildings
• Handling residents' complaints and enquiries
• Issuing maintenance reports, drafting notices and reply letters to residents
• Handling other duties assigned by the Estate Manager

• Diploma in Housing Management / Property Management or related disciplines
• At least 3 years’ experience in property management or related industries
• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Highly proactive and customer-orientated with a positive mindset
• Willingness to perform duties with irregular working hours
• Holder of PMP Licence (Tier 2) preferable
• Fluency in spoken and written English and Chinese; ability to speak Putonghua is an asset
• Basic computer skills on MS Word and Excel

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Learning Agility
• Being Resilient
• Demonstrates Self-Awareness

• We’ve won the Randstad Hong Kong Most Attractive Employer Award in 2022, and have been in the Top 10 since 2017
• HRoot Best Employer Award 2023 (Chinese Mainland)

Don’t Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.