Senior IT Supervisor

In addition to managinghardware, software, and systems integration, would lead the development and deployment of innovative IT solutions, including CMIS, SMS, and e- payment platforms, etc. while driving performance optimization and digital transformation initiatives in collaboration with HA and UCN.

Key Responsibilities:

• Oversee and manage the strategic direction of IT operations across The CUHK Chinese Medicine Clinic cum Training and Research Centre - Tai Po District (TPCM) . Ensure alignment of IT functions with goals and objectives.
• Lead the design, implementation, and maintenance of all IT infrastructure, ensuring high availability, performance, and security for Chinese Medicine Division.
• Act as the primary liaison with the Hospital Authority (HA) and other key stakeholders to drive the optimization and advancement of IT solutions, including system development and digital transformation projects.
• Oversee the procurement, deployment, and lifecycle management of IT assets. Ensure efficient allocation of resources, hardware, and software to meet operational demands.
• Spearhead the development and integration of critical systems such as CMIS, SMS, and e-payment platforms, ensuring innovative solutions that enhance operational efficiency and patient service delivery.
• Establish IT governance frameworks and ensure all systems and processes adhere to regulatory standards and guidelines.
• Ensure robust and securenetwork and Wi-Fi infrastructure acrossall facilities; manage upgrades, expansions, and troubleshooting of connectivity issues.
• Lead ongoing performance assessments, system upgrades, and maintenance to ensure the longevity and efficiency of IT operations.
• Handle any duties as assigned.
• Handle IT-related issues across the UCN organization.

Qualifications:

• A university degree in IT, Computer Science,or a related field.
• More than 7 years experiences in IT operations, in which at least 2 years of progressive IT management experience.
• Strong knowledge on operating systems (Windows/Mac/Linux/iOS/Android), networking (LAN/WAN/WiFi/Switch/Router/UPS), communication (Firewall/VPN/SD-WAN/Broadband),database (MSSQL, MYSQL) server management (virtualisation/NAS) and Web (Domain/DNS/FTP/SSL)
• Hands-on experience in VMware,Veeam, Arcserve, Adobeproducts, Azure and AWS cloud service solutions
• Proficiency in Microsoft 365, SQL Server,Exchange Server, .NET programming and Active Directory.
• Ability to lead cross-functional teams and managemultiple complex projects simultaneously.
• Working location: Tai Po and Tseung Kwan O

Staff Benefits:

• 5-days work, regular Sunday and Public Holidays off
• 14 days’ annual leave entitlement
• Medical benefits to staff and dependent
• On-the-job training and training sponsorship & study leave