Supervisor 店舖主任
职位亮点
- At least 2 years supervisory experience, preferable coffee industry
- Strong in both operational & clerical skills
- With latte art skills, detailed-minded, outgoing & proactive
职位描述
Assist Superior in daily operation, including rostering, compiling reports and quality control
協助上司監督日常店舖運作之外,需編制班表、編制報告和品質監控
Handle and well-addressed to all enquiries, feedback or complaints from customers
確保妥善處理顧客的所有查詢、回饋和投訴;並向上司彙報所有顧客投訴
Monitor work safety and shop hygiene matters, and follow up improvement work
監察店鋪衛生及工作安全事宜;監督及跟進衛生改善進度
Manage stock level and conduct stock take
管理庫存存量及定期盤點
Maintain brand image
維護品牌形象
Requirement
At least 2 years of supervisory experience, experience in coffee or catering industry is an advantage, with Sales experience definitely a plus.
最少2年主管經驗, 有咖啡或餐飲業經驗者優先及有零售經驗更佳
Flexible, excellent problem-solving skills. Good communication and good customer service skills
具危機應變能力﹐良好溝通、表達和客戶服務技巧
Energetic, outgoing, self-motivated, independent and can work under pressure
懂拉花技巧﹐有活力和性格外向﹐能自我激勵、獨立處事和能在壓力下工作
Good command of Chinese and English skills
具良好中、英文語言能力
所有資料將會絕對保密,並只用作考慮本集團 / 本公司 有關或類似職位之申請。
工作种类 | |
工作地区 | 不指定 |
待遇 | 牙科保险 / 医疗保险 / 差旅津贴 / 勤工奖 / 膳食津贴 / 婚假 / 生日假 / 介绍人奖金 / 恩恤假 / Incentive |
教育程度 |
会考 / 中学文凭
|
技能 | 解决问题能力 / 冲突管理 / 沟通能力 / 组织能力 / 团队合作 / Microsoft Word / Microsoft Excel / Microsoft PowerPoint / Customer service |
口语语言 | 流利粤语 / 基础英语 / 基础普通话 |
书写语言 | 流利中文 / 良好英语 |
受雇形式 | 全职 |
关键字 | coffee / barista / brew |
行业 | 住宿 / 餐饮/ 会所 |
% Arabica has fostered a passionate and enthusiastic global following who share a love of timeless elegant design and quality bespoke coffee. The Arabica brand had a simple beginning rooted in the quest for the purity of a perfect cup, but our desire to pursue excellence at every turn has enabled our customers and baristas worldwide to “See the World through Coffee.”