System Analyst

Responsibilities

• Effectively communicate with client representatives for user requirements collection.
• Perform requirement analysis, system design and produce development plan and documents.
• Develop internal and external implementation plan and acceptance test plan.
• Provide support for user acceptance testing, conduct user training, and ensure ongoing application maintenance and support.
• Prepare and review system documentation in accordance with established guidelines and standards.
• Assist in evaluating system solutions, providing technical assessments and recommendations.
• Contributes to the development and enforcement of policies, standards, and guidelines on system development and maintenance.
• Analyze user requests and inquiries to deliver effective technical solutions.
• Lead analyst programmers and developers to accomplish assigned tasks and coordinate with different parties.
• Engage with cross-functional teams to gather and analyze user requirements for application enhancements.

Requirements

• Diploma or degree holder in Computer Science, Information Technology or an equivalent discipline.
• A minimum of 6 years of experience in IT application development, with hands-on experience in user requirement collection, system design, and the software development lifecycle (SDLC).
• Proficiency in Docker, Kubernetes, GoLang, NodeJS, RESTful/GraphQL API, SQL, ReactJS, JavaScript, CSS, HTML, XML, JSON, and web application programming with responsive design.
• Knowledge of Call Center Platform Functionalities is an advantage.
• Knowledge of Azure, AWS, and On-Premises solution design is an advantage.
• Knowledge in AI application, including LLM, NLP and STT, is an advantage
• Applicants with less experience can be considered as Analyst Programmers.
• Excellent command of written and spoken English and Chinese, with strong interpersonal and analytical skills, is required.
• Mature, customer-oriented, independent, flexible, and capable of working effectively in teams are essential qualities.
• Self-motivated, eager to learn, and with a strong work ethic are highly valued.

What you enjoy:

• Five-day work week
• Performance Bonus
• Dental scheme
• Medical & Hospital Scheme
• Professional examination leave
• Birthday leave
• Marriage leave
• Wedding anniversary leave
• Children’s birthday leave

To learn more about Continuous Technologies International Limited, please visit our web site at http://www.ctint.com

All information collected will be treated in strict confidential and only used for recruitment purposes.