Volunteer Development Manager

Job Purpose: 

The position is to provide leadership for Capacity Building and Engagement in Volunteer Development. S/he works closely with the supervisors to ensure effective implementation of the strategies and drive implementation and action to provide a volunteer friendly environment and system so as to increase the participation of volunteers in humanitarian work and strengthen the human capital and foundation of HKRC humanitarian service.

Key Responsibilities:

• Formulate volunteer development strategies to increase the participation of volunteers in humanitarian work and strengthen the human capital and foundation of HKRC humanitarian service.
• Facilitate the process in formulating advocacy strategies and execution to promote the principles and values on volunteering of the HKRC both internally and externally.
• Facilitate the discussion with corresponding working groups and volunteer groups including soliciting advice and support to advise the senior management on overall members and volunteer management.
• Develop volunteer capacity building and engagement related policies, guidelines, development plans, proposals and business plans.
• Proactively manage different volunteer teams in delivering humanitarian services to community. 
• Responsible for the planning and execution of annual volunteer development events to foster volunteer engagement.
• Incorporate technology use in volunteer communication, engagement and capacity building.
• Develop a cohesive and effective team and facilitate the team members in planning and managing volunteer capacity building and engagement related services or projects, and in monitoring needs and practices to make sure the team members works well together and remains focused on the right priorities.
• Develop effective coordination platform to ensure a dynamic knowledge sharing and peer to peer learning approaches among service units.
• Provide support and guidance to service departments/units on volunteer development and engagement to ensure service quality.
• Maintain effective relationship with external stakeholders, including local social service sector, members of the International Red Cross Red Crescent Societies to gain knowledge, collaboration and support.
• Contribute in building and developing public image public image of the Hong Kong Red Cross on volunteer development.

Requirements:

• Bachelor's Degree Holder in Social Science, Social Work or related discipline.
• Minimum of 5 years’ post-qualification working experience in social services, preferably in volunteer management or related sector.
• Genuine commitment to volunteer development services. 
• Sound skill in resources management including staff’s training and development.
• Good knowledge on project planning, implementation and evaluation.
• Familiar with the operation environment and volunteering culture, and the needs on volunteering.
• Understand the external environment on volunteer service in local and overseas.
• Mature personality, strategic-minded with vision, strong interpersonal, management and leadership skills.
• Good command of both written and oral English, Chinese/Cantonese/Putonghua.
• Good communication and interpersonal skills, including public speaking skills that are persuasive and confident in style.
• Willing to work on Saturdays, Sundays or public holidays if needed. 
• Candidates with less experiences may consider as Deputy Manager.

Fringe Benefits:

Fringe benefits including generous annual leave, marriage leave, compassionate leave, caring leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.

Contract Period: 2 years (Renewable)

Please send application together with full curriculum vitae and expected salary to the Head of Human Resources Development, Hong Kong Red Cross, 9/F Hong Kong Red Cross Headquarters, 19 Hoi Ting Road, West Kowloon, HK or email to hr@redcross.org.hk on or before 2 February 2025.

The successful candidate is required to conduct the Sexual Conviction Record Check (SCRC) if it deems necessary according to the job responsibilities. Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.