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Junior IT Analyst (Hong Kong & Taiwan)
Reckitt Benckiser Hong Kong Limited (铜锣湾)
今天
Teacher of Mathematics / Computer Science
NTK Academic Group Limited (铜锣湾)
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Senior Sports Executive
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星巴克咖啡 (西环 / 上环 / 中环 / 半山 / 山顶 / 金鐘 / 湾仔 / 跑马地 / 铜锣湾 / 天后 / 北角 / 鲗鱼涌 / 太古 / 西湾河 / 柴湾 / 薄扶林 / 香港仔 / 鸭脷洲 / 黄竹坑 / 赤柱 / 荔枝角 / 长沙湾 / 深水埗 / 太子 / 旺角 / 大角咀 / 佐敦 / 尖沙咀 / 红磡 / 何文田 / 土瓜湾 / 九龙塘 / 九龙城 / 黄大仙 / 新蒲岗 / 钻石山 / 九龙湾 / 牛头角 / 观塘 / 大围 / 沙田 / 火炭 / 马鞍山 / 大埔 / 太和 / 粉岭 / 葵芳 / 葵涌 / 荃湾 / 青衣 / 深井 / 屯门 / 元朗 / 天水围 / 西贡 / 将军澳 / 东涌 / 赤腊角 / 大屿山)
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廚務員/廚務主任 (全職/兼職) (港九新界全線分店)
Kabushikigaisha Limited (中环 / 湾仔 / 铜锣湾 / 太古 / 筲箕湾 / 柴湾 / 薄扶林 / 香港仔 / 深水埗 / 旺角 / 大角咀 / 尖沙咀 / 红磡 / 九龙塘 / 九龙城 / 黄大仙 / 新蒲岗 / 九龙湾 / 观塘 / 油塘 / 沙田 / 马鞍山 / 大埔 / 粉岭 / 葵芳 / 荃湾 / 屯门 / 元朗 / 天水围 / 将军澳 / 东涌)
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潔淨員(全職/兼職) (港九新界全線分店)
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侍應/樓面主任 (全職/兼職) (港九新界全線分店)
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Assistant Officer (Several Posts) (Ref: RS/ft/25-02)
HKU SPACE Po Leung Kuk Stanley Ho Community College (铜锣湾)
3天前
Membership Executive / Officer (5-Day Work)
The Hong Kong Institution of Engineers (铜锣湾)
3天前
Office Manager
Payoneer Singapore Pte Ltd (铜锣湾)
3天前
Senior Customer Service Officer (Competitive package $280,000 - $360,000 per year)
NTK Academic Group Limited (铜锣湾)
$23,000-$28,000/月4天前
Customer Service Officer (Competitive package from $288,000 per year)
NTK Academic Group Limited (铜锣湾)
$24,000-$28,000/月4天前
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Junior IT Analyst (Hong Kong & Taiwan)


铜锣湾
0年工作經驗

職位描述

Responsibitlies:

·       Drive the IT & digital team’s vision: To design simple processes (WoW employee experience) & make analytics integral to business decision making in Hong Kong & Taiwan

·       Be the first line of contact to support assigned application systems with agreed SLA, which includes but not limited to system job monitoring, data uploading, data update, system template generation, system or data or operation problem resolution, etc.

·       Provide first line application production support to ensure good service is in place to support business result. Manage and continuously enhance the service level of vendor support; work with the business owner to enhance the business key user network

·       Closely work with business analyst, business owner and users to identify the improvement opportunities, analyse and assess the business requirement, develop and align the system solution, and deliver it to realize the business value preposition

·       Implement & conduct regular business user activity monitoring for the given applications, to make sure that active access is legitimate, with appropriate rights and in line with the application access right process validated by the Business

·       Proactively learn the industry leading solutions & IT trend in the respective business areas and develop the solution roadmap in the following 1-3 years

·       Understand, support and execute the global IT strategy where applied. Ensure all IT infrastructure and systems in HK/TW are in line with RB information security standard

·       Proactively develops project management skills to manage timely delivery of business requests and small- medium scale projects

·       Support the Workplace Service team for Infrastructure/PC related deliverables

Expectations:

·       BS degree in IT or other related business major.

·       1-2 years’ experience of working as application support analyst or similar roles.

·       Proven success & experience in supporting IT application system in a fast-paced business environment to support business growth, improve productivity or solve a business problem

·       In-depth knowledge in more than one key business areas such as ERP, CRM/CDP, SFA/MFA, TM1, NewsPage, PowerApps, Power BI knowledge is a plus

·       FMCG experience is preferred.

·       Strong vendor management experience to achieve win-win partnership.

·       Strong service management skills. ITIL certificate is a plus.

·       Ability to communicate in both technical and business language, both written & verbal.

·       Fluency in spoken and written Cantonese, Mandarin and English.

·       Ability to multitask and prioritize.

·       Quickly learn and understand process knowledge.

·       Be capable to answer how to question and continue to improve users’ adoption / optimal support.


工作種類
工作地區 铜锣湾

有關招聘公司
Reckitt Benckiser Hong Kong Limited