Account Management Coordinator (Fresh Graduates are also welcome)

The Job:

• To provide administrative assistance to the Corporate Account Management Department which includes but not limited to: 
       a. Assist Corporate Account Manager/ Global Sales Manager for presentation set up including preparing presentation material,  
           reserving meeting room and equipment, arranging transportation means, etc.
       b. Preparing quotation in a way necessary to conform to the standard practices and assist 
           in RFQ.
       c. Assist the department and Corporate Account Manager in different kinds of filing.
• To assist the Corporate Account Manager as the ‘Backup’ in handling simple customer inquiries, simple bidding requests, and co-ordinate with the Customer Service teams & Operations teams from different products to resolve simple problems.
• To prepare cargo tracking report for designated account when required, checking shipment status for reporting using E.CMS, CFIT, E.XPO, etc.; assist in maintaining the SISW system for designated account.
• To assist the Corporate Account Manager/ Global Sales Manager in consolidating, reviewing, and generating weekly, monthly, and quarterly reports for designed account for various purposes.
• To assist the Corporate Account Manager in performing customer service reviews, customer satisfaction surveys, and making analysis for the designated account.
• To meet customers with Corporate Account Manager/ Global Sales Manager whenever required.
• To assist theCorporate Account Manager in handling some of the offshore shipments, coordinate with different Far East and other origin offices to perform and meet the Corporate Account different requirement.
• To assist in providing and updating product information, market information, and competitors information.

The Qualifications:

• University graduate preferred, or F.5 or above with 1-2 years working experience in freight forwarding industry.
• Fresh graduates with positive attitude are also welcome.
• Fluent in written and spoken English. Mandarin is an advantage.
• General PC knowledge dealing with e-mail and Windows applications.
• Excellent communication and interpersonal skills, very customer minded and detail oriented.

The Future:

Candidate for supervisory position.