Service Delivery Manager / Service Delivery Officer (5 days work)
职位亮点
职位描述
Job Highlights
5-day work, Life & Medical & AD&D Insurance, AL
Service Delivery, Customer Service,
Communication & interpersonal skills
Key Responsibilities
• Deliver the professional customer service to clients of both Hong Kong and Singapore and achieve the agreed service level
Job Scopes
• Handle client enquiries, service requests and feedbacks of the assigned accounts
• Communicate with clients to follow up the job orders
• Prepare regular client reports
• Arrange regular client meetings to collect feedbacks and requirements
• Support ad-hoc projects as assigned by the superior
Qualifications
• Higher diploma or above in any discipline
• With working experience in customer service / account servicing is preferred, fresh graduates will also be considered
• Good communication and interpersonal skills
• Proficient in written and spoken English and Cantonese
• Proficient in using MS Office applications (Word, Excel, PowerPoint)
Candidate with less experience will be considered.
Interested parties, please send your CV with current and expected salary, availability to HR Department.
(All information provided by applicants will be treated in strictly confidential and used only for recruitment purpose. All personal data of unsuccessful applicants will be destroyed after 6 months.)
工作种类 | |
工作地区 | 牛头角 |
待遇 | 五天工作周 / 人寿保险 / 医疗保险 |
教育程度 |
大专
|
技能 | 客户服务 / 沟通能力 / Microsoft Word / Microsoft Excel / Microsoft PowerPoint |
口语语言 | 流利粤语 / 流利英语 |
书写语言 | 流利中文 / 流利英语 |
受雇形式 | 全职 |
行业 | 资讯科技 / 电子商务 |