Customer Relations Consultant (Part-time/ Full-Time/ Internship)

客戶關係顧問

Today's Plus 正在招聘熱情、有責任心的客戶關係顧問加入團隊！無論你是剛畢業，還是正在尋找新機會，我們都提供完善在職培訓，讓你快速上手。

你將會成為客戶的第一聯絡點，負責處理查詢、解答問題、跟進個案，確保每位客戶都能獲得優質體驗。如果你不介意與人溝通、善於解決問題，我們非常期待見到你！

你的工作

• 以電話、電郵或即時通訊回覆客戶查詢
• 理解客戶需要，提供實用及即時的解決方案
• 維持並更新客戶資料
• 跟進客戶反饋，協助優化服務流程
• 按需要協助公司推廣活動或內部項目

我們期望您擁有

• 無需經驗，提供全面在職培訓

• 性格友善，具良好溝通能力
• 有耐性，細心，具解難能力

• 能操流利粵語及英語，懂普通話更佳

我們為您提供

• 📈 按表現發放獎金 + 獎勵 + 海外獎勵旅遊

• ⏰ 彈性工作時間

• 🎓 一對一導師制與結構化在職訓練

• 🚀 清晰晉升階梯與職涯發展

• ☕ 免費辦公室小食與飲品

• 活力、互助、年輕化的工作環境

關於我們
我們致力為客戶及員工營造一個良好的工作環境，透過持續優化流程和提升服務水平。如您有意加入我們的團隊，請即刻遞交您的履歷！

 立即申請！
如果你想在一個穩定、有發展機會又以人為本的環境中成長，歡迎點擊「立即申請」，我們期待認識你！

Today's Plus Hiring Customer Relations Consultant

We are hiring friendly and responsible Customer Relations Consultants to join our growing team! Whether you’re a fresh graduate or looking for a career switch, we’ll provide full on-the-job training to help you get started.

You’ll be the first point of contact for clients, helping with enquiries, offering solutions, and following up to ensure a smooth experience. If you can talk to people, solving problems, and working in a supportive environment, we’d love to meet you!

Your Responsibilities

• Handle customer enquiries via phone, email, or live chat
• Understand customer needs and provide practical, timely solutions
• Maintain accurate client records
• Follow up on issues and gather feedback
• Support promotional campaigns or internal projects when needed

What We Expect from You

• No experience needed – full training provided

• Friendly, patient, and confident communicator
• Detail-oriented, organised, and solution-focused

• Fluent in Cantonese and English; Mandarin is a plus

What We Offer

• 📈 Performance-based bonuses + incentives + overseas incentive trip

• ⏰ Flexible working hours

• 🎓 Structured training & 1-on-1 mentorship

• 🚀 Clear career growth opportunities

• ☕ Free snacks and drinks in office

• Fun, supportive and energetic work culture

About Us

If you’re ready to build your future in a stable and people-focused environment, click “Apply Now” — we look forward to connecting with you!

If you're ready to grow with us, apply now!