Senior/Service Engineer - (Services Operation/Maintenance/Field Support)

• Experience in service / maintenance
• Supportive people development culture
• Ability to work independently and under pressure

Roles and Responsibilities

• Assist in providing support for the Branch Operation
• Handle customers' enquiries and foster relationship management by attending visits and client meetings
• Assist in ensuring the performance on lift and escalator maintenance & major repairs within the assigned portfolio
• Prepare the general and ad hoc reports and analysis for customers and internal review, and follow up site performance such as field technical support
• To ensure the technical and legal compliance of our inspection, repairs and special maintenance and monitor the quality performance through the Quality Feedback system
• Assist in monitoring the spare parts consumption
• Follow up with field operation team and major repair teams for repair requisition

Requirements

• Degree in Engineering or related disciplines
• 3+ years of relevant experience in maintenance and field support
• Detail-minded, organized with strong execution orientation and ability to work independently and under pressure
• Good customer-orientation, with strong communication and interpersonal skills
• Good command of spoken & written English and Chinese

We offer the right candidate 5 days' work, competitive remuneration package and benefits, including annual leave, marriage leave, paternity leave, study leave, medical scheme (with dependants coverage), education subsidy and attractive retirement plan.

Interested parties please click the below link and send us your detailed full resume with current and expected salary.
 

All information provided by applicants will be used for recruitment related purposes and handled in strict confidence by authorized personnel. The personal data collected will be destroyed after three months.