Administration Manager (Research Studies)

Administration Manager (Research Studies) in the Chow Yei Ching School of Graduate Studies [Ref. R/098/24]

Duties

City University of Hong Kong is a forward-looking global university with a well-earned reputation as an innovative hub for research and professional education. Chow Yei Ching School of Graduate Studies plays a pivotal role in postgraduate education and we work together with departments, colleges and schools for the achievement of University’s goals. We are expanding and we need someone to be part of the team to participate in various work processes and day-to-day operations, as well as new initiatives supporting strategic development. You will:

• Oversee the administration of research degree and professional doctorate programmes, as well as collaboration schemes with external institutions;
• Be responsible for financial matters, including the administration of studentships and scholarships, and prepare budgets;
• Coordinate postgraduate statistics and prepare reports;
• Oversee information technology systems related to research degree and professional doctorate programmes;
• Supervise a team of staff;
• Handle student complaints and disciplinary cases;
• Occasionally travel to Mainland China and other countries; and
• Perform any other duties as assigned.

Requirements

• You should have a good honours degree. Having a higher degree will be an advantage.
• You should have at least ten years’ post-qualification work experience, including solid experience on supervision and customer service, and proven ability to handle complicated student cases. Having relevant experience in working with postgraduate students will be an advantage.
• You should possess proficient IT skills and hands-on knowledge of computer systems application, and experience on handling statistics.
• You should demonstrate strong analytical, organising and problem-solving skills.
• Strong interpersonal and communication skills (both English and Chinese, including Putonghua) are necessary.
• You need to be a self-starter and enjoy hands-on work with postgraduate education.
• You need to be resourceful, have a strong sense of responsibility and flexible mindset, and be able to work independently and under pressure.
• Having a track record in working with mainland institutions will be a strong advantage.

Shortlisted candidates will be invited for a written test.

Salary and Conditions of Service

Remuneration package will be highly competitive, commensurate with qualifications and experience. Appointment will be made on a fixed-term contract; fringe benefits include gratuity, leave, medical and dental schemes.

Information and Application

Further information on the post and the University is available at http://www.cityu.edu.hk, or from the Human Resources Office, City University of Hong Kong, Tat Chee Avenue, Kowloon Tong, Hong Kong [Email : hrojob@cityu.edu.hk/Fax : 2788 1154 or 3442 0311]. 

To apply, please submit an online application at http://jobs.cityu.edu.hk. The closing date is 27 December 2024. Applications will receive full consideration and only shortlisted applicants will be contacted. The University’s privacy policy is available on the homepage.

City University of Hong Kong is an equal opportunity employer. We are committed to the principle of diversity. Personal data provided by applicants will be used for recruitment and other employment-related purposes.

Worldwide recognition ranking #62 (QS 2025) and #80 (THE 2025); #1 in the World’s Most International Universities (THE 2024); Young University Rankings #4 (THE 2024); Asia University Rankings #15 (THE 2024) and #10 (QS 2025)