Customer Relationship Consultant

Rentokil Initial provides services that protect people and enhance lives.

We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.

• Rentokil is the world’s leading commercial pest control services provider.
• Initial is the world’s leading commercial hygiene services provider.
• Ambius is the world’s leading commercial provider of plants and scenting.

Driven by customer-centric innovation, our pest control solutions combine preventive and reactive strategies to enhance the protection of your business through a consistent, ongoing pest management program.

Our local service teams based in over 1,800 branches across the world cover over 90% of global GDP in 92 of the world’s 100 largest cities across North America, Europe, UK & Rest of World, Asia and the Pacific. Operating in over 90 countries, approximately 90% of our revenues are derived from outside the UK. We have been present in Hong Kong for 60 Years and are the industry leaders in Pest Control.

Responsibilities:  

• Handle customer enquiries and provide quality pre-sales and post-sales service and support to customers
• Maintain good relationship with existing clients and achieve sales targets
• Responsible for business development and account servicing for pest control service
• Provide value-added service/ solution to the clients
• Prepare daily quotation & sales reports

Requirements:

• Money Hungry individuals who are prepared to excel in sales
• No formal Pest control experience needed, we will train you with the “best in class” materials 
• A can do attitude with the willingness to solve customer problems
• Tertiary education or above (Preferable but not a deal breaker)
• Preferably 2 years of sales & account management experiences
• Proficiency in written and spoken English & Chinese
• Excellent customer service skills 
• Strong communication, presentation and interpersonal skills
• Proficiency in Excel and MS Office applications
• Experience in CRM software is preferred  
• Good team player with a good sense of responsibility

Are you interested? Here's what you can expect when you join us

• Competitive salary package & industry leading commissions 
• 13-month salary
• Flexible Working Hours
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and Training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.