Field Service / Operation Supervisor

Responsibilities:

• Responsible for preparing and presenting pest control report for clients and managers review.
• Coordinate with other departments on implementation of pest control project and monitor the progress
• Respond to complaints and resolve issues to the clients’ satisfaction
• Conduct review of service materials, equipment, vehicles and techniques employed with a view to improving productivity and cost effectiveness
• Deliver on-site or classroom serve-related training for technicians, sales, or other departments and the customers
• Manage and develop the team to improve their performance, meet targets/KPI
• Ensure the team to deliver excellent service to customers
• Handle ad hoc projects assigned by managers

Requirements:

• Higher Diploma and above
• Minimum 3 years relevant working experience in supervision or management level
• Self-motivated, able to work under pressure and strong sense of responsibility
• Detailed minded, well organized and quick response
• Excellent customer service skills, effective interpersonal, presentation and communication skills
• good of spoken and written English and Chinese
• Proficiency in MS office applications
• Outdoor work is required

Benefits:

• Competitive salary package
• 13-month salary
• Dental insurance
• Annual medical check up
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/similar posts within the Group/Company.