Homing Assistant

Job Description

Position / Job Title: Homing Assistant
Job Grade:
Business Unit: Welfare
Department: Welfare - Adoption

Job Purpose*

Welfare Welfare - Adoption The position will be responsible for providing care for animals and placement of animals available for adoption in suitable homes.

Roles & Responsibilities*

• Maintaining daily operations of adoption services, including animal handling and care, keeping of records, handling and processing all the adoption applications, performing client interviews, providing pre- and post-adoption support, and assisting with volunteer programmes.
• Being familiar with all the animals in the department and be able to effectively and promptly answer questions from the general public about their temperaments, medical conditions and etc.
• Working closely with other animal care teams and departments to ensure that all animals receive the best care at the SPCA.
• Guiding volunteers to ensure they comply with standard operating procedures.
• Assisting data collection and report production.
• Be aware of public relations issues involving the Welfare Department and liaise with AFCD, private vets and any other relevant bodies maintaining a good working relationship.
• Assist and facilitate SPCA programs from other departments related to adoption service.

Qualification*

• Completed HKCEE/ DSE or relevant qualifications.

Requirements*

• Good command of written and spoken English and Cantonese, spoken Putonghua will be advantage.
• Able to work on shift including Saturdays, Sundays, and Public Holiday.
• A team player, self-motivated with good interpersonal skill.
• Excellent customer service skill and telephone manner.
• An animal lover and confident in handling different types of animals including exotics.
• Genuine interest in the welfare of all animals

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

Please submit your full resume with expected salary to the Human Resources Department, SPCA (HK), 5 Wan Shing Street, Wanchai, HK or Email to hr@spca.org.hk.