Overnight Shift Customer Care Officer, $18-20K
Make the Right Call
刊登於 2025-03-27
葵芳
0年工作經驗
彈性工時 / 醫療保險 / 花紅/獎金 / 晉升機會 / 婚假
職位亮點
職位描述
Job Description
- Fulfil daily operational tasks and documentation in line with Key Performance Index.
- Provide customer service to handle enquires and complaints, maintenance and ad hoc service
- Improve customer’s expectation and satisfaction level by providing effective and efficient solutions to customer
Requirements
- DSE / HKCEE or above
- A good team player and professional telephone manner with excellent customer service skills
- Good command of both spoken and written English and Chinese, Mandarin will also be an advantage
- Good PC knowledge and Chinese word processing preferable
- Knowledgeable and experience in customer service/ call centre/ e-Commerce will be an advantage
We offer
- Attractive basic salary with monthly performance bonus
- Flexible working hours
- In-house Gym for employee use
- Comprehensive customer service training
- Marriage leave
- Paternity leave
- Career development
- Medical coverage
- Vibrant and all-inclusive work place
- Equal opportunity Employer
To learn more about Make The Right Call, please visit us www.maketherightcall.com
MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.
| 工作種類 | |
| 工作地區 | 葵芳 |
| 待遇 | 彈性工時 / 醫療保險 / 花紅/獎金 / 晉升機會 / 婚假 |
| 教育程度 |
會考 / 中學文憑
|
| 技能 | 團隊合作 |
| 口語語言 | 良好粵語 / 良好英語 / 良好普通話 |
| 書寫語言 | 良好中文 / 良好英語 |
| 受僱形式 | 全職 |
| 行業 | 廣告 / 公共關係 / 市場營銷 |
有關招聘公司
Make the Right Call
About Make The Right Call
Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel
Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel