Administrative Officer (Taught Postgraduate Studies) in the Chow Yei Ching School of Graduate Studie

Duties

City University of Hong Kong is a forward-looking global university with a well-earned reputation as an innovative hub for research and professional education. The Chow Yei Ching School of Graduate Studies plays a pivotal role in postgraduate education and we work together with departments, colleges and schools for the achievement of the University’s goals. We are expanding and we need someone to be part of the team to participate in various work processes and day-to-day operations, as well as new initiatives supporting strategic development. You will:

• Provide administrative support for postgraduate student record matters, including administration of student records and related work processes;
• Provide support services to students and academic units;
• Manage projects and events initiated by the School;
• Initiate and coordinate system development and enhancement projects;
• Provide support to senior staff members;
• Provide secretarial support to committees;
• Occasionally travel to mainland China and other countries; and
• Perform any other duties as assigned.

Requirements

• You should have a good honours degree.
• You should have at least two years’ post-qualification work experience, including solid customer service experience with ability to handle complicated student cases.
• You should demonstrate strong analytical, organising and problem-solving skills.
• Strong interpersonal and communication skills (both English and Chinese, including Putonghua) are necessary.
• You need to be a self-starter and enjoy hands-on work with postgraduate education. You also need to be resourceful, have a strong sense of responsibility and flexible mindset, and be able to work independently and under pressure.
• You should possess proficient IT skills (including data and webpage management) and hands-on knowledge of computer system applications.
• Having a track record in tertiary institutions will be a definite advantage.

Shortlisted candidates will be invited for a written test.

Salary and Conditions of Service

Remuneration package will be highly competitive, commensurate with qualifications and experience. Appointment will be made on a fixed-term contract; fringe benefits include gratuity, leave, medical and dental schemes.

Information and Application

Further information on the post and the University is available at http://www.cityu.edu.hk, or from the Human Resources Office, City University of Hong Kong, Tat Chee Avenue, Kowloon Tong, Hong Kong [Email : hrojob@cityu.edu.hk/Fax : 2788 1154 or 3442 0311]. 

To apply, please submit an online application at http://jobs.cityu.edu.hk. The closing date is 21 March 2025. Applications will receive full consideration and only shortlisted applicants will be contacted. The University’s privacy policy is available on the homepage.

City University of Hong Kong is an equal opportunity employer. We are committed to the principle of diversity. Personal data provided by applicants will be used for recruitment and other employment-related purposes.

Worldwide recognition ranking #62 (QS 2025) and #78 (THE 2025); #1 in the World’s Most International Universities (THE 2024); Young University Rankings #4 (THE 2024); Asia University Rankings #15 (THE 2024) and #10 (QS 2025)