Assistant Customer Service Officer
Chung Yuen Electrical Co., Ltd.
Posted on 2024-10-28
Yau Tong
2 year(s) work experience
Life insurance / Medical insurance / Bonus / Staff discount
Job Highlight
Job Description
Responsibilities :
- Handle customer's enquiry and maintenance service;
- Cooperate with other team members to resolve customer's request efficiently;
- Maintain customers' records include all inquires, comments, complaints and resolution decisions.
Requirements :
- Form 5 / DSE or above;
- Min 2 years relevant working experience in Call Centre / Customer Service field; experience with handling enquiry of home appliances, especially air conditioning is an advantage
- Problem solving skills with strong self-motivation, good interpersonal skills, efficient and well-organized;
- Proficient in MS office and Chinese Word Processing
- Good in both written and spoken Cantonese, Putonghua and English;
- Fresh graduate or candidate with less experience will also be considered;
- Immediate available is highly preferred.
Working Location : Yau Tong
We offer competitive salary, discretionary bonus, medical and life insurance and staff discount to the successful candidate. Interest candidate, please send full resume with expect salary by “Quick Apply” for job application.
(All information will be used for recruitment purpose only)
The information provide will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.
Job Function | |
Work Location | Yau Tong |
Benefits | Life insurance / Medical insurance / Bonus / Staff discount |
Education |
School Certificate / HKDSE
|
Skills | Customer service / Problem-solving / Organization / Microsoft Word |
Spoken Language | Intermediate Cantonese / Intermediate English / Intermediate Mandarin |
Written Language | Intermediate Chinese / Intermediate English |
Employment Type | Full Time |
Industry | Wholesale / Retail |
About company
Chung Yuen Electrical Co., Ltd.
Chung Yuen Electrical Co., Ltd. is an electrical retailer selling audio-visual, communications, digital products and home appliances. We eager to invite a high caliber, positive and independent talent to join our company.