Assistant Manager, Safe Families (Ref: MCW/240614/AM_SF)

Key Responsibilities :
1. Program Management
• Implement the Safe Families business plan. Assist Manager to plan and administer annual planning,
forecast and budget.
• Collaborate closely with members from Safe Families, Pregnant Girls Services and Children Services
Case Management team to ensure smooth workflow for families and volunteers.
• Streamline and ensure quality volunteer vetting and support process throughout the volunteer
experience within Mother’s Choice.
• Ensure child protection policies are embedded into all aspects of program management.
• Maintain relationship with Safe Families for Children (SFFC) in the US. and ensure compliance to
SFFC License Agreement, including audit, reporting, extending the agreement and seeking approval
for activities where required.
• Collaborate with Safe Families locations in the US, UK, and Canada on global projects, including vision,
volunteer, and supporter events.

2. Training Curriculum Development
• Oversee the development and implementation of a comprehensive training across Safe Families and
Foster Family Program, ensuring it meets the needs of service growth and feedback.
• Lead the team to design, implement, and refine the curriculum, ensuring it aligns with the goals and
objectives of Mother's Choice Services.
• Leverage technology and training to enhance efficiency, facilitate growth, and enable data-informed
planning of services.

3. Engagement of Community Groups and Partners
• Implement recruitment strategy, building relationships with community partners, including churches,
schools and community groups, to mobilize potential volunteers in collaboration with Community
Services team.
• Deliver talks and be involved in public speaking and engagement activities to share about Safe
Families and Foster Care in the community.
• Identify key partners and individuals who can take up different roles within the model.
• Address concerns and challenges of the community to join the project.

4. Quality Assurance and Data Analysis:
• Design and implement continuous quality improvements within programs, ensuring service quality,
consistency, relevance and scalability.
• Monitor and evaluate the policy and procedures within programs, enhancing the processes as required,
to facilitate efficient operations in line with agency standards, policies and procedures.
• Collaborate with the IT & Impact Measurement team to develop and review impact measurements for
services, ensuring efficient and systematic data collection and analysis.

5. Other project related tasks as need arises.

Requirements:
• Registered Social Worker with Degree in Social Work is preferred.
• 7 years of experience in child, youth, or family related disciplines, with at least two years in a similar
program management capacity.
• Strong knowledge and understanding of vulnerabilities in clients, child protection issues and risks,
confidentiality.
• Good proficiency in English and Chinese written and spoken.
• Good leadership skills in people and project management.
• Strong interpersonal and communication skills, including public speaking, training, and workshop
facilitation, especially in working with different stakeholders, verbal and written.
• Strong critical thinking to analyze needs of service, staff and agency, capacity, and strategy.
• Able to conceptualize, appraise, and make recommendations.
• Able to collaborate well within and across different teams, able to negotiate solutions and maintain agreed
boundaries or directions.
• Proficiency in computer skills, use of Word and Excel, and Salesforce.
• Must share the commitment of Mother’s Choice in upholding the safety and protection of children as
paramount. 

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/similar posts within the Group/Company.