Clerk (跟單文員)

• Diploma or equivalent; additional qualifications in customer service
• Respond promptly and professionally to customer enquiries via phone an
• 5-day work, bank holidays and birthday leave

Responsibilities

• Provide excellent customer service including order processing, follow up and delivery arrangements
• Responsible for order taking, issuing invoices and delivery notes with accounting / ERP system (Training will be provided)
• Handle incoming calls in a professional manner, answer inquiries received by phone and email
• Liaise with internal departments to solve customer problems and request
• Other ad hoc duties as assigned by the superior

Requirements

• HKCEE / HKDSE or above
• At least 1-2 years or above of relevant working experience
• Good telephone communication skills
• Good PC knowledge in MS office and both Chinese and English typing
• Good communication skill, polite, friendly and helpful attitude
• Strong team player with a positive personality
• Well-organized, detail-oriented and a strong sense of responsibility

Other Details

• Salary is commensurate with qualification and experience
• Year-end bonus
• Outstanding performance can be rewarded with annual performance bonus + special bonus
• 5-day work, bank holidays and birthday leave

職責

• 提供優質的客戶服務，包括訂單處理、跟進和交貨安排；
• 負責接訂單，熟識使用會計/ERP系統開發票和送貨單；
• 以專業的態度接聽客戶的電話和電郵查詢；
• 與公司內部部門聯絡，以解答客戶問題和要求；
• 上級指派的其他臨時職責項目

要求

• HKCEE / HKDSE 或以上程度
• 至少1-2年或以上的相關工作經驗
• 良好的電話溝通技巧
• 良好的電腦知識，熟悉使用MS office和中英文打字
• 具有良好的溝通技巧、禮貌、友善、樂於助人的態度
• 積極向上及有團隊精神
• 有條理、注重細節、有強烈的責任感

Employment Terms

• $15000-17000 per month
• Mon. to Fri. : 09:30 – 18:30
• 5 working days per week

We offer excellent career advancement, with an attractive remuneration package and several fringe benefits to right candidate. Interested parties please send your full resume, current & expected salary to us by email.

All Personal data collected will be used for recruitment purpose only.

Other Details

• Salary is commensurate with qualification and experience
• Year-end bonus
• Outstanding performance can be rewarded with annual performance bonus + special bonus
• 5-day work, bank holidays and birthday leave

We offer excellent career advancement, with an ttractive remuneration package and several fringe benefits to right candidate. Interested parties please send your full resume, current & expected salary to us by email.

All Personal data collected will be used for recruitment purpose only.