Client Services Officer / Associate

Job Responsibilities:

• Responsible for day-to-day operation of the center;
• Provide professional course consultation and services to our students and parents;
• Professionally follow up students and parents feedback and enquiries independently with resolution and proactively follow up with related parties for services enhancement;
• Cooperate with our teaching team to plan the teaching schedules and classes for students;
• assist in external seminars, participate in exhibitions and deliver presentations;
• Assist in the planning and development of new courses / programs;
• Handle ad hoc assignments as required.

Requirements:

• Bachelor degree in any discipline is preferred;
• Minimum 1 year working experience in customer service, experience in education sector would be an advantage;
• Excellent communication, interpersonal, presentation and problem solving skills;
• Be friendly, flexible, dynamic and have a strong sense of responsibility and commitment;
• Good command of both written and spoken English and Chinese with fluency in Mandarin is a plus;
• Candidate with more experience will be considered as Student Services Officer;
• Immediate availability is highly preferred.

** Shift duty and work on Saturday is required **

5* days work/ week (Tue-Sat). Salary offered will commensurate with qualifications and experience. We offer opportunities for development in addition to a competitive salary and fringe benefits to the right candidate. Please send your CV stating with contact details, available date, and current & expected salary with _Cover Letter*_ by clicking Apply Now.

Personal Data collected will be used for recruitment purposes only and will be strictly confidential. Applicants who do not hear from us within 2 weeks' may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.

Job Types: Full-time, Permanent

Work Location: In person

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.