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Customer Officer (Full-time / Part-time) - Korean Speaking (客戶主任, 韓文)

HKT Services Limited
Posted on 2024-11-07

Sha Tin
0 year(s) work experience
Salary negotiable
Flexible working hours / Bonus / On-the-job training

Job Highlight

  • 彈性上班時間
  • 14天有薪年假
  • 韓文工作

Job Description

Your role

- To provide professional customer services to clients via phone calls / email / live-chat
- To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events
- To manage communication with customers in a friendly, professional & courteous manner
- To perform ad-hoc tasks as assigned

To succeed in this role

- HKCEE / DSE graduated or above
- TOPIK level 4 or above in Korean 
- Effective communication in written & verbal English & Chinese (Cantonese and Mandarin)
- Customer-oriented, good telephone manner & problem solving skill
- Proficient in MS Excel, Word, PowerPoint and Chinese word processing
- Shift duty is required
- Work location: Shatin

有意應徵者可透過以下途徑遞交職位申請:

1. Whatsapp 6392 5242 預約面試
2. 電郵履歷表至career-cso@pccw.com

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.


Job Function
Work Location Sha Tin
Benefits Flexible working hours / Bonus / On-the-job training
Education
School Certificate / HKDSE
Skills Customer service / Communication / Microsoft Word / Microsoft Excel / Microsoft PowerPoint
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Korean
Written Language Intermediate Chinese / Basic English / Intermediate Korean
Employment Type Full Time / Part Time
Keyword 客戶服務 / 韓文工作
Industry Telecommunication

About company
HKT Services Limited
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