Customer Service Clerk (Part-Time)

• ANA Group
• CS Duties, Part-time position, Half day duties
• Discretionary bonus

Your duties:

• Handle external communication, including but not limited to emails, letters, or phone calls;
• Carry out investigation and work closely with relevant parties;
• Provide efficient responses via email, letter, and phone calls to help enhance customers' online and offline experience;
• Perform administrative duties;
• Ad-hoc. assigned by the Manager.

How to join the OCSHK family:

• HKDSE graduate or above;
• Interested in air-freight logistics industry;
• Good command of both written and spoken English and Chinese;
• Japanese knowledge is not a MUST, but definitely has an advantage;
• Proficiency in MS applications (PowerPoint, Excel, Word) and Chinese word processing;
• Kind and polite, willing to take up the responsibility;
• A "Can do" mindset and willingness to challenge yourself;
• Basic knowledge and experience by using Call Center is preferable.

Your working schedule:

• 5 half days work week (Monday - Friday)
  • 0900-1300 OR 1400-1800

The benefit that you will be entitled to:

• Maximum 14 days of annual leave
• OT pay allowance
• Bank holiday
• Discretionary Bonus

Remuneration and other benefits will be commensurated with qualifications, experience, and interview performance.

Interested parties, please send your detailed resume with current and expected salary, contact number and email address by clicking Apply Now.
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