Customer Service Executive

Jebsen Motors Company Limited
Posted on 2024-08-21

Wan Chai
2 year(s) work experience

Job Description

MOTORS

 

Jebsen Motors is today one of the largest Porsche dealer groups in the world, having started a relationship with the German sports car brand in 1955 importing the first Porsche car to Hong Kong. Today, it delivers a premium ownership experience in Hong Kong, Macau and Mainland China with a clear focus on personalised and attentive service.

 

 

Purpose of the Job

The job incumbent will be the ambassador of our Showroom to greet and serve customers

Responsibilities
  • Ensure all customer touchpoints fulfill internal customer service standards
  • Provide administrative support to Sales team to facilitate a smooth operation and comply with audit requirements 
  • Maintain a clean and amicable environment of the reception
  • Support Showroom events and Car shows to be organized smoothly
  • Perform Cashier role to verify the payment amount, and collect the payment accurately and faultlessly
  • Any ad hoc duties as assigned by supervisor
Requirements
  • Degree holder or any related disciplines
  • 2 years’ experience in Hospitality / Tourism/ Customer Service field will be an advantage
  • Well-organised, able to work under minimum supervision, and Self-motivated
  • Presentable, customer oriented, and able to work under pressure
  • Proficient in MS office (Word, Excel, Powerpoint) and Chinese word processing
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin)
  • Shift duty is required
  • Working location: Wan Chai

 

 

SUCCESS BREEDS SUCCESS. 

With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset — our people.

We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.

At Jebsen, success breeds success.

所有資料將會絕對保密,並只用作考慮本集團 / 本公司有關或類似職位之申請。

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


Job Function
Work Location Wan Chai
Education
Degree
Skills Customer service / Organization / Teamwork / Microsoft Word / Microsoft Excel / Microsoft PowerPoint
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese
Employment Type Full Time
Industry FMCG / Trading / Distribution

About company
Jebsen Motors Company Limited
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