Customer Service Officer $17K-$18K (Full Time)
Make The Right Call
Posted on 2024-12-11
Kwai Fong
0 year(s) work experience
$17,000-$18,000/month
Flexible working hours / Medical insurance / Bonus / Promotion opportunities / On-the-job training / Marriage leave
Job Highlight
Job Description
Responsibilities
- Responsible for handling inbound and out-bound calls in a timely and professional manner;
- Make warm calls in providing accurate and update information to existing customers;
- Maintain good customers relationships and perform high quality customer service;
Requirements
- HKCEE/ DSE or above, fresh graduates are welcome;
- Prior Customer Service experience is highly preferred;
- Customer-focused with positive working attitude, pleasant;
- Good command of both spoken and written English and Chinese, Mandarin will also be an advantage
- Chinese and English word processing.
We offer
- Attractive basic salary with monthly performance bonus
- Flexible working hours
- In-house Gym for employee use
- Comprehensive customer service training
- Marriage leave
- Paternity leave
- Career development
- Medical coverage
- Vibrant and all-inclusive work place
- Equal opportunity Employer
To learn more about Make The Right Call, please visit us www.maketherightcall.com
MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.
| Job Function | |
| Work Location | Kwai Fong |
| Benefits | Flexible working hours / Medical insurance / Bonus / Promotion opportunities / On-the-job training / Marriage leave |
| Education |
School Certificate / HKDSE
|
| Skills | Customer service |
| Spoken Language | Intermediate Cantonese / Intermediate English |
| Written Language | Intermediate Chinese / Intermediate English |
| Employment Type | Full Time |
| Industry | Advertising / Public Relations / Marketing |
About company
Make The Right Call
About Make The Right Call
Make The Right Call is based in Hong Kong with more than 19 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer" and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel.
Make The Right Call is based in Hong Kong with more than 19 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer" and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel.
