Customer Service Officer

Onestart Group Ltd
Posted on 2024-08-25

Lai Chi Kok
2 year(s) work experience
Five-day work week / Medical insurance / Promotion opportunities / On-the-job training / Birthday leave

Job Description

Responsibilities

  • Provide administrative and clerical support 
  • Assist in preparation work for team
  • Warm call with existing clients on service updates
  • Coordinate with clients on service follow-up
  • Support in filing of relevant documents
  • Support customer service works to Front Desk CS Team

Requirements

  • Diploma or above in any disciplines
  • 2 years experience in administrative works
  • Experience in Business Centre (Serviced Office/Virtual Office/ComSec) industry is a plus
  • Customer-focused with outgoing personality
  • Good interpersonal and communication skills
  • Responsible, pleasant, mature and independent
  • Good team player to work collaboratively in a team environment
  • Good command of written and spoken English and Chinese
  • Proficient in PC applications (e.g. Chinese Word Processing, MS Office, Outlook, Google Drive)
  • Candidates with less experience will be considered as Customer Service Clerk
  • Fresh Graduate are Welcome
  • Immediate availability is highly preferred

Benefit Package

  • 5-day work week with stable working hours
  • Annual leave, birthday leave, anniversary leave, family-friendly leave 
  • Bank holidays
  • Group medical scheme
  • Great promotion ladder; Harmonious Atmosphere
  • On-the-job training


Interested parties please send your full resume with date of availability, current and expected salary to us by clicking the above "Apply Now" button.

For further information on our company, please visit our website: https://www.onestartoffices.com

All information provided by applicants will be used for recruitment related purposes only and will be treated in the strictest confidence by authorized personnel.


Job Function
Work Location Lai Chi Kok
Benefits Five-day work week / Medical insurance / Promotion opportunities / On-the-job training / Birthday leave
Education
Non-Degree Tertiary
Skills Customer service / Communication / Teamwork
Spoken Language Intermediate Cantonese / Intermediate English
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Advertising / Public Relations / Marketing

About company
Onestart Group Ltd
OneStart Group Limited is a well-established business centre in Hong Kong providing a wide range of professional office and business solution services, such as serviced office, virtual, company formation, company secretary, accounts and audit, business consultation &, etc.

We are now looking for high-calibre talents to be part of our family.