Customer Service Support Representative (5.5 day work)


Tsim Sha Tsui
0 year(s) work experience

Job Description

Working Location:  Tsim Sha Tsui 

Customer Industry:  Insurance

Customer Service Contract Employment

5.5 day work (Mon-Sat)

 

Customer Service Support Representative (5.5 day work)

 

Job Duties:

  • Handle customers’ inquiries via email/call/in person in an efficient and professional manner
  • Ensure all procedures taken are complied with Company Policy 
  • Act as the on-site service ambassador and ensure prestigious service for VIP clients and valuable business partners is provided
  • Document all call information according to the standard operating procedure
  • Work closely with all parties to ensure effective service to customers 

 

Requirements:

  • Diploma or above
  • Qualified license of IIQE Paper I & III is a plus
  • Customer-oriented with positive thinking
  • Basic MS Office knowledge with Chinese Word Processing
  • Good command of written and spoken English, Cantonese, and Putonghua 

 

Working Hours: 

Monday to Friday 9:00am - 6:00pm
Saturday 9:00am - 1:00pm

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


Job Function
Work Location Tsim Sha Tsui
Education
Non-Degree Tertiary
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry IT / E-Business

About company
Konica Minolta Business Solutions (HK) Limited
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