Customer Service Support Representative (5.5 day work)
Konica Minolta Business Solutions (HK) Limited
Posted on 2024-10-31
Tsim Sha Tsui
0 year(s) work experience
Job Highlight
Job Description
Working Location: Tsim Sha Tsui
Customer Industry: Insurance
Customer Service Contract Employment
5.5 day work (Mon-Sat)
Customer Service Support Representative (5.5 day work)
Job Duties:
- Handle customers’ inquiries via email/call/in person in an efficient and professional manner
- Ensure all procedures taken are complied with Company Policy
- Act as the on-site service ambassador and ensure prestigious service for VIP clients and valuable business partners is provided
- Document all call information according to the standard operating procedure
- Work closely with all parties to ensure effective service to customers
Requirements:
- Diploma or above
- Qualified license of IIQE Paper I & III is a plus
- Customer-oriented with positive thinking
- Basic MS Office knowledge with Chinese Word Processing
- Good command of written and spoken English, Cantonese, and Putonghua
Working Hours:
Monday to Friday 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.
Job Function | |
Work Location | Tsim Sha Tsui |
Education |
Non-Degree Tertiary
|
Spoken Language | Intermediate Cantonese / Intermediate English / Intermediate Mandarin |
Written Language | Intermediate Chinese / Intermediate English |
Employment Type | Full Time |
Industry | IT / E-Business |
About company
Konica Minolta Business Solutions (HK) Limited
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