IT Officer

Reports To

• Founder and Head of School 
• Director of Finance and Operations 
• IT Manager

Position Overview

We are seeking an experienced IT Officer to join our IT Team. As an IT Officer, you will be responsible for administering the school network, IT systems and AV systems, system maintenance and providing technical support to teachers and staff.

Key Responsibilities:

Day-to-day running of the school network, IT systems, and AV systems including-

• Set up school IT system (School Intranet)
• Set up Learning Management System
• Provide technical support and conduct troubleshooting for hardware and software
• Support teachers technically to prepare teaching material
• Support research projects and collaboration with, but not limited to, HKU, Amazon, CoCoon and Weixin partnerships
• Support technical support for e-booking, e-attendance, e-Payment

Administer the school network, IT systems and AV systems

• Keep inventory, install and configure school IT and AV facilities
• Monitor overall operations of the school network, IT systems and AV systems
• Coordinate IT and AV service providers with the School
• Manage network accounts, assign disk and print quota, and define necessary system policies and user profiles of teachers and students

Perform system analysis and configuration, maintenance and preventive investigations

• Perform routine checking and install necessary software patches for school IT and AV facilities
• Arrange for repair and maintenance of school IT and AV facilities
• Conduct regular data backup and recovery if necessary
• Perform security checks and updates for both hardware and software systems, research and plan future solutions

Help teachers and staff solve technical problems and prepare for teaching and administrative materials

• Support teachers technically to prepare for teaching and administrative materials
• Support staff technically to maintain school systems
• Provide technical support and conduct video shooting, broadcasting and production for school events
• Support students and parents to solve technical problems associated with the learning system

Requirements:

• Minimum three (3) years of related experience
• Diploma/Degree in IT / Computer Science or related discipline
• Sound technical knowledge about IT, security of systems and latest developments in the field
• Good command of both written and spoken English and Chinese
• Excellent observation and analytical skills
• Self-motivated, strong sense of responsibilities, and willing to learn
• Immediate availability will be an advantage
• Jamf Pro, Apple School Manager, Google Education Suite, Backup Server experience preferred.

Benefits:

• 5-day work week
• Medical Insurance

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.