Retail Sales Manager

O.N.S was found in 2016 with a mission to create menswear for modern living. We focus on the city travelers with an international mindset. We anchor our brand on quality, well fitted products at a democratic price point. We all need some sort of anchor in our lives, and the O.N.S shirts are here to be yours.

Since our inception, we have grown into a destination for all gifting needs for the men in our lives. We offer 3rd party lifestyle products across our omnichannel retail with a strong synergy between New York and Hong Kong.

Our goal is to set out higher standard of operations within our company. To achieve this, we are looking for experienced individuals that are willing to take on different responsibilities to grow our business strategically.

Key Responsibilities:

• Lead and manage daily operations of multiple retail locations to meet sales targets and KPIs and to ensure compliance with company policies and standards.
• Develop and execute operational strategies to drive efficiency and profitability.
• Analyze KPIs and operational reports to identify trends and areas for improvement.
• Recruit, train, and develop store managers and staff.
• Motivate teams to deliver exceptional customer service.
• Conduct regular store visits to evaluate performance, and to ensure merchandising and visual standards.
• Maximize sales opportunities and ensure a consistent customer experience.
• Use customer feedback to improve satisfaction and loyalty.
• Collaborate with cross-functional teams, including buying and logistics, to ensure smooth running of retail stores.
• Prepare and present performance reports to management.

Qualifications:

• Minimum of 5 years of experience in retail management, with a focus on multi-unit operations
• Proven track record of achieving sales targets and driving operational improvements.
• Strong leadership and team-building skills.
• Excellent communication, interpersonal and problem-solving abilities.
• Proficient in Microsoft Office and retail management software.

We offer competitive remuneration package that includes 13-month payment, attractive discretionary bonus, medical scheme, term life insurance, training development opportunity etc. to the right candidate.  Interested parties please send your full resume, existing salary, expected salary and earliest availability by clicking the “Quick Apply” button for application.

All information received will be kept in strict confidence and only for employment-related purpose.