Sales & Operations Manager (Retail – Beauty)

Job Responsibilities:

• Manage sales and achieve sales targets; review the sales performance regularly and setting of KPIs for team members;
• To communicate with respective counter personnel to ensure accurate inventory forecast - clear understanding of fast moving items or otherwise seek for appropriate remedial plans.
• Provide assistance and coordination when required for counters move-in and move-out, maintenance and renovation;
• Keeping abreast of the latest Beauty market trend and competitors’ information, make proposals from time to time for improving business performance.
• Study and make suggestions on improvements on internal work system and efficiency (work reports, procedures, etc); conduct sales and business analysis on existing business and may assist in budgeting;
• Closely communicate with internal departments to ensure good working relationship, effective marketing and promotional supports are in place;
• Be responsible for the staff management and take appropriate actions to ensure sales target are achieved.

Requirements:

• Minimum 8 years of experience in store operations and retail management in Beauty industry;
• Strong leadership, good interpersonal skills, ability to communicate effectively at all levels;
• Strong mind set in good customer service and problem solving, being positive and results oriented;
• Fluency in English, Mandarin and Cantonese;
• Good computer skills.

We offer:

• Excellent career prospects
• Competitive pay
• 8.5days off per month
• 17 Public Holidays
• Rewarding commission
• Incentive schemes
• Various allowances
• Attendance bonus
• Medical benefits