Senior Customer Service Executive

SGS Hong Kong Limited
Posted on 2024-10-28

Fanling
3 year(s) work experience
Education allowance / Five-day work week / Life insurance / Overtime pay / Bonus / Promotion opportunities / On-the-job training / Marriage leave / Birthday leave

Job Description

Key responsibilities:

  • Ability to work independently with the key accounts of the business unit
  • Handle customer enquiries, coordinate project with clients and monitor schedules
  • Arrange daily working schedule
  • Strengthen existing customer relationship and provide professional customer service
  • Communicate with internal departments and affiliates and provide client support in a timely and professional manner 

Requirements:

  • 3 - 5 years related experience in the service industry
  • Excellent communication and interpersonal skill 
  • Initiative, organized, quick response and be able to work under pressure and work independently
  • Proficient in MS office (Word, Excel, PowerPoint) and Chinese word processing
  • Good command of written and spoken English and Chinese (Cantonese and Mandarin)
     

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week                                                
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training                                  
  • Education and Training Subsidies
  • Employee Assistance Program (EAP)
  • Staff Activities

 Interested parties please send your full resume with expected salary and date available by clicking "Apply Now" 

Data received will be kept confidential and used for processing application only. 


Job Function
Work Location Fanling
Benefits Education allowance / Five-day work week / Life insurance / Overtime pay / Bonus / Promotion opportunities / On-the-job training / Marriage leave / Birthday leave
Education
Primary
Skills Communication / Organization / Microsoft Word / Microsoft Excel / Microsoft PowerPoint
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Laboratory

About company
SGS Hong Kong Limited
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