Senior Customer Service Officer/ Customer Service Officer (5-Day Work Week)

Job duties :

• To handle customers' enquiries, complaints and emergency cases
• To check the patrol report and submit to the management office
• To manage and maintain the management office routine administration work
• To perform any other duty as assigned by superior

Requirements:

• Form 5 or above
• Minimum of 1 year' s relevant experience
• Holder of valid Security Personnel Permit and certificate of SGSIA Recognized Training Course of Quality Assurance System Compliance is preferred
• Uniform and shift duty is required
• Good command of spoken and written English and Chinese
• Hands on experience in Microsoft applications, Excel and Chinese Word Processing
• Candidates with more experience will be considered for the position of Senior Customer Service Officer

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The HR Dept, Rooms 908-11, 9/F, West Tower, Shun Tak Centre, 200 Connaught Road Central, Hong Kong by email to pm_hr@shuntakgroup.com (in Word format).Please quote the reference of the position you apply for in all correspondences.

The information supplied by the applicants will be used in accordance with the Personal Data (Privacy) Policy of Shun Tak Group (a copy of which will be provided upon request). Only shortlisted candidates will be notified.
www.shuntakgroup.com